Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into unnecessary technical support services to supposedly fix device or software problems that don’t exist.
At best the scammers are trying to get you to pay them to “fix” a nonexistent problem with your device or software. At worst they’re trying to steal your personal or financial information; and if you allow them to remote into your computer to perform this “fix” they will often install malware, ransomware, or other unwanted programs that can steal your information or damage your data or device.
If you think you are being scammed immediately contact Tecstat.